Policies

Shipping Policy

Single Origin Microlot is a brand of Ceiba Collective LLC. Draft published for counsel review - revise in WordPress or reply with redlines.

Effective date: July 29, 2026

Single Origin Microlot, a brand of Ceiba Collective LLC, ships roasted and green coffee according to the cadence below.

Roast & ship cadence (roasted coffee)

  • Small-batch roasting in Dallas.
  • Typical rhythm: roasted Monday–Wednesday; ships Thursday–Friday for orders that arrived over the weekend (mid-week orders follow the same weekly production logic).
  • Roast-within-7-days guarantee: coffee is roasted within 7 days of shipping.

Delivery estimates

After handoff to the carrier, continental U.S. standard delivery is commonly 3–5 business days. Expedited options may be available at checkout or by quote. Delays caused by carriers, weather, or incorrect addresses are outside our control.

DFW & Texas wholesale

Dallas–Fort Worth is our primary market; Austin is secondary. Local wholesale buyers may arrange sampling and delivery details directly after inquiry approval.

National & international

National shipping is available for DTC and qualified wholesale/green orders. International shipping, when offered, may require additional customs documentation and is quoted case-by-case.

Risk of loss

Title and risk of loss pass to you upon delivery to the carrier, unless otherwise required by law or agreed in a wholesale contract.

Questions

Contact us with your order number for tracking help.

Last updated: July 30, 2026